Unable to download rig. Unfortunately, link doesn't work for me.

Question

Answer 1 · 2018-03-22T15:54:22Z

Kent Trammell replied March 22, 2018 3:54pm

It just worked for me..Can you try again and confirm that it's definitely not working on your end?

Answer 2 · 2018-03-25T13:39:58Z

replied March 25, 2018 1:39pm

Well.. yeah. It's not working. At the downloads tab, it basically asks me to log in, although I've already logged in to my account. So when I press "Login or Join Now", it sends me to the https://cgcookie.com/register page, which tells me that I'm already in. That's what happens every time I try to download it. It's supposed to be available for free, right? If not, then I'm sorry for wasting your time!

Here, I've attached a video, that hopefully explains my problem:

Thanks in advance!

Answer 3 · 2018-03-25T13:41:33Z

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replied March 25, 2018 1:41pm

Well.. yeah. It's not working. At the downloads tab, it basically asks me to log in, although I've already logged in to my account. So when I press "Login or Join Now", it sends me to the https://cgcookie.com/register page, which tells me that I'm already in. That's what happens every time I try to download it. It's supposed to be available for free, right? If not, then I'm sorry for wasting your time!

Here, I've attached a video, that hopefully explains my problem:

Thanks in advance!

Answer 4 · 2018-03-26T15:02:41Z

Kent Trammell replied March 26, 2018 3:02pm

Hmm something is definitely wrong with your account it sounds like; perhaps a permissions thing. I see the playhead of your video but no video plays. I'm going to pass this thread on to our account people.