Hi,
My subscription renews on the 7th which is when the subscription is also billed. I'm on a monthly subscription.
I would, however, like the subscription to be renewed on the 10th of each mont so I would need to cancel my subscription for the 7th day renewal and subscribe again on the 10th to have the subscription be billed on the 10th.
Does canceling a subscription remove my data?
I second that, I do not think it removes any data. I've had my subscription reach an end and everything remains there. Plus I bet we would hear lots of complaints all the time if that were to happen and we have never heard something similar. But if you have any doubts, as Martin says, the help button at the bottom right of the screen is a another way to make sure, or shot an email to [email protected] which I think the help button does, I'm not sure. But maybe they can come up with an even better solution there, so reach out, you never know.
It has been a while so things may have changed so you should double check with [email protected]. With that said, If you cancel just the subscription then it should revert to a free account. You will still have access to the forum and any free videos. As long as you don't delete the account the data will still be there. So, make sure you are just canceling subscription and not deleting the account. They use to be separate buttons.
***Edit***
I just looked under account settings and they are still separate buttons. Cancel Subscription is under subscriptions and Delete Account is under Privacy. You should still double check with Support. Better to confirm from someone who works here.
I appreciate everyone who chipped in to answer my question.
I think I now have an idea of my options but I have also contacted the support.
Again, thank you everyone!
