Scrubbing through the video. Can't release the handle/scrubbing button.

I've considered writing this note more times than I can count; Every time I attempt to scrub through a CGCookie video on my desktop, I cannot release the scrubbing button. This isn't an issue on any other platform. It is a constant irritation. Rewatching a part of a video is standard fare for learning sites. Not having standard control over grabbing and releasing the handle is a real downgrade on the user experience. I've taken to watch videos on my iPad or phone; small screens, where it is more difficult to discern what maneuvers are occurring during the instruction. Nathan often makes hard turns or flits on/off regions of the screen, highlighting the issue more than other courses. However, it is has been an issue since my first day as a subscriber.
  • Martin Bergwerf replied

    Hi Eric,

    That sounds highly annoying indeed!

    However, I cannot reproduce it, scrubbing works fine on my end, I do it all the time.

    I am on a Desktop and using Firefox on Linux and I just tried it on Google Chrome and it works fine there as well...

  • Omar Domenech replied

    Works fine for me as well. Switching to a different browser usually works for dealing with such problems or clearing the cache is another good one. If not you could get in contact with [email protected].

  • Dwayne Savage(dillenbata3) replied

    Are you using MS Edge? My brother-in-law had that issue. Switched him to Chromium and it worked fine. He is on Windows 10. 

    1 love
  • Sascha Feider(SFE-Viz) replied

    Firefox on windows 11 works fine too, at least on my end. 

    Could it be some browser plugin messing with the scripts?

    1 love
  • Eric Szabo(Eric) replied

    Suggestions received.

    Thanks for the feedback.

    Back at it.