Project Entry Missing

Question

Hi CG Cookie, 

I hope that you are all well and looking after yourselves. 

I've been going through my projects last night and noticed a missing entry. (see illustration below) 

MG_1676032211665.jpg

I was hoping that you would be able to retrieve it for me. If you're not able to, I understand. 

Thank you for your time and have a blessed day further. 

Kind regards, 

Bennie

  • Omar Domenech replied

    You mean images you uploaded as a project are not showing up on your profile? The whole project disappeared? Or do you mean in the staff pick section? Or is it that you no longer have the images on you computer and now they are not even on CG Cookie and you're like ah man, how do I get this back?

  • Bennie Griffin(bc_griffin) replied

    Hi Omar, 

    My apologies for the misunderstanding. 

    I meant to say the images that were uploaded is not visible in my project. Yes the entire project is missing.

    Thank you. 

    Kind regards, 

    Bennie 


  • Omar Domenech replied

    Ok, Adrian has the underworld contacts that can make that happen. He knows people who know people who knows the right people. I'll tell him.

  • Bennie Griffin(bc_griffin) replied

    Thank you, Omar.

  • Adrian Bellworthy replied

    Hey Bennie, 
    Hope you are well!
    I have had a look through the activity on your account, and I think this project was one that got hit with the random spam.
    Your best option is probably to upload the images again to a new project.

    Sorry for the inconvenience.
    New safe guards have been put in place to hopefully prevent this happening again.

  • Bennie Griffin(bc_griffin) replied

    Hi @adrian2301,

    I am doing great, thank you for asking.

    There is no need to apologize, Adrian. Sometimes circumstances occurs beyond our reach.

    Thank you for taking the time to investigate. You're the best.

    I'll just upload again as suggested.

    Many thanks, Adrian.

    Kind regards,

    Bennie

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