I have been a Citizen Member now for a few months. I like the content, especially the Treasure Chest tutorial series. I thought I could download the videos I liked, as I did, when I first joined. I can't find a "Download Button", under the "Share" option in the bottom right of the video player. Please advise. Thanks.
That's strange, as I just went to check the videos in that course. Clicking on the share button reveals the download button.
ssebduq95 be sure and click the orange help button down below, bottom right, There might be a problem with your specific
login account. They will be able to help you. I was able to click the share download and see the download option.
Like others have mentioned, make sure you click the cloud icon which will open up a drop down below the video to show the project files. I looked at your account and you do have access to the videos and project files. Downloading the videos is a little bit different as you'll need to download that through the video player options:
Click the icon with the arrow and you'll see a pop up appear to download that video. If you have issues let us know.
Thanks for getting back to me Jgonzalez...
I sent an email to the support email for CGCookie. Apparently, someone messed up and didn't add my account as a Citizen, but more like a "Trial Membership" . It seems to have been corrected.
Funny though, b/c I have been billed and paid$29.00 per month, since Feb of this year.... I guess I fell through the "cracks".
ssebduq95 Sometimes when I load a video the "simple" version seems to load and it does not have the "Share" button. (This appears to happen on more than one browser). I force the webpage to reload (sometimes it takes more than once to do the trick). Then it figures itself out and I get to see the share button.
Don't forget the reference content as well which shows up below the video usually as a zip file.