AccessDenied when trying to download files

posted to: Blocking the Door

Hi guys. I logged in, but cannot download files.

<Error>

<Code>AccessDenied</Code>

<Message>Request has expired</Message>

<X-Amz-Expires>900</X-Amz-Expires>

<Expires>2019-06-21T12:29:11Z</Expires>

<ServerTime>2019-06-21T13:25:30Z</ServerTime>

<RequestId>CF0668489223DA0F</RequestId>

<HostId>

9uu13BbDlqZKfDCg05gVq/NFcD+GAA9dz4AT1yi58Mh7YGUBvMyGBQdn9IduExAd067HmAyr2JA=

</HostId>

</Error>

  • Jonathan Lampel replied

    Hey, thanks for letting me know! We have yet to find a fix, but we know this is related to a page timeout. Please try refreshing the lesson page and trying the download again. 

  • Nourhan Naim(nourhan_naim) replied

    Thanks alot, that worked for me.