I included a link below to a video of me attempting to past the keys unsuccessfully. I am unsure of what I am doing wrong. Thank you for your help :)
Unfortunately the IK did not fix it this time. I posted another video below of me going through all the arm controls with no success. And thanks! I love using this screen grabbing software when asking questions. It solves most of the communication barrier problems that I often run into without it.
https://www.youtube.com/watch?v=2jnlbRoqlnA&feature=youtu.be