Can`t access any courses

Question

Hi Guys,
altough I have a running subscription I can't access any courses all of the sudden.
Does anyone else have the same problem?

  • Omar Domenech replied

    Hello Silas. Everything alright at my end, I can access tutorials. You can shot an email to [email protected]

    You can also use the orange "Help" button down at the right bottom side of the screen. The code wizards will surely solve your problem in no time. 

    1 love
  • wardred replied

    Silas,
       Try opening an incognito and/or private browsing window and logging in that way.  It could be the site's cookies and/or your login session is messed up.

       Try going to cgcookie.mavenseed.com and logging in from there.  I don't think there've been many issues directly on cgcookie anymore, but a while ago I found the mavenseed URL a little more stable.


       Luck!

    • 👌
    1 love
  • Adrian Bellworthy replied

    Hey cchillaz
    Sorry to here you are experiencing this problem at the moment.
    I have checked your subscription status, and confirm you are on a monthly plan. There does seem to be an issue with the August payment.
    If you are still experiencing issues accessing any courses, please email [email protected]

    1 love