When you joined CG Cookie you likely came here to answer a question. In this video we'll explore the main ways to get an answer to your question in the most efficient way possible.
Leverage the power of the 24/7 CGC global community. Post your detailed question on the community forum to let the engine get to work in the background while you explore the site. https://cgcookie.com/community
If you have a question while watching a particular video lesson on CG Cookie, scroll down to ask your question on the video lesson. This will attach your question specific to that lesson. Though don't fret it won't be buried, all questions asked on video lessons also populate in the community forum to increase the awareness of your question.
While our support crew is primarily there to help answer any account questions, we'll be happy to help you find content on the site, or point you in the right direction. Even if that is not with CG Cookie. Click the orange help icon in the bottom-right corner to send us an email. We're a small crew, though typically respond within 24hrs, if not sooner. It may be a couple days if it's the weekend or over holidays.